Contacting Customer Service

Contacting Customer Service

The resource centre is a wealth of information.

For common inquiries such as commission, host rewards and back office we often refer to these 2 sections of the resource centre Show Me The Money & Back Office Training:



For any answers or inquires that cannot be solved using the resource centre, your Customer Experience team is ready to help!

Our email address is Customerservice@tiberriver.ca and you can expect an answer within 24 hours and no more than 48 hours, though we are usually MUCH faster :)

Or you can call us anytime during our usual office hours @ 204.632.8592

Office Hours excluding statutory holidays:
Monday to Friday 8:30 AM - 4:30 PM CST


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