Allergy Questions

Allergy Questions

If your customer has an inquiries about allergy information, we have an Allergy Info Sheet that lists products that contain the most common allergens. We will post the link to this sheet here: https://tiberriver.egnyte.com/dl/eJ40aT9F43 

However, it is always the responsibility of the customer to look over the ingredients list themselves for potential allergens. The you can find the ingredients for products on the website, the labels and on the product info sheets. Please note this allergen disclaimer:  

 

*DISCLAIMER: Tiber River is not responsible for allergic reactions. We provide a list of each products ingredient on our website, labels, and ambassador reference documents. Ingredients are displayed in INCI terms on labels as per the requirement of Health Canada. It is up to the consumer to determine if they could be allergic to those ingredients as listed in INCI terms. Plant derived ingredients can be derived from several sources. We will always provide what information we can when enquired but individual allergic consideration is solely the consumers responsibility. Consult your healthcare professional if you are unsure. We do not provide medical advice.  The customer should always satisfy themselves as to the ultimate suitability of a product for an intended application. Tiber River accepts no liability in the unlikely event of an adverse reaction occurring when using one of its products. 


    • Related Articles

    • Graphics And Marketing Assets

      We have marketing materials and we also make new ones with every new promo or product releases. They are in the resource center in the 'Marketing Material' section. Canada: https://www.tiberriver.ca/a/resources US: ...
    • Canadian Shipping Information

      We ship all our packages inside Canada with Canada Post. Packages ship from our Winnipeg fulfillment center within 1-5 days of your order being placed and are delivered direct to your door or PO Box as indicated by you during your check out from our ...
    • US Shipping Information

      We ship all our packages to the United States with UPS. Packages ship from our Canadian fulfillment center within 1-5 days of your order being placed and are delivered direct to your door. We make every effort to ensure your order is fulfilled as ...
    • Contacting Customer Service

      The resource centre is a wealth of information. For common inquiries such as commission, host rewards and back office we often refer to these 2 sections of the resource centre Show Me The Money & Back Office Training: For any answers or inquires that ...