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Missing Order From Party
One of your orders didn't attach to your party? No worries! We’d be happy to move it over for you! Just send customer service an email (customerservice@tiberriver.ca) with the order #, party # and name listed on the order. Please make sure your guest ...
Closed Party
If you have a party that closed on you and need it reopened, we can fix it for you! Either email customer service (customerservice@tiberriver.ca) or call us (204-632-8592) and we can fix that for you.
Canadian Shipping Information
We ship all our packages inside Canada with Canada Post. Packages ship from our Winnipeg fulfillment center within 1-5 days of your order being placed and are delivered direct to your door or PO Box as indicated by you during your check out from our ...
US Shipping Information
We ship all our packages to the United States with UPS. Packages ship from our Canadian fulfillment center within 1-5 days of your order being placed and are delivered direct to your door. We make every effort to ensure your order is fulfilled as ...
Contacting Customer Service
The resource centre is a wealth of information. For common inquiries such as commission, host rewards and back office we often refer to these 2 sections of the resource centre Show Me The Money & Back Office Training: For any answers or inquires that ...