Popular Articles
Canadian Shipping Information
We ship all our packages inside Canada with Canada Post. Packages ship from our Winnipeg fulfillment center within 1-5 days of your order being placed and are delivered direct to your door or PO Box as indicated by you during your check out from our ...
US Shipping Information
We ship all our packages to the United States with UPS. Packages ship from our Canadian fulfillment center within 1-5 days of your order being placed and are delivered direct to your door. We make every effort to ensure your order is fulfilled as ...
Hyperwallet Registration
Commissions are paid out once a month and on the first week of the following month. For example, this month is January, and any orders made this month you will get paid on the first week of February, Februarys orders are paid out in March, etc. On ...
Commission Discrepancies
There could be a few reasons for discrepancies. Most common are: Commission is not always 30% of everything you sell. Things like candles or Tiber swag have a lower commission and business tools have no commission at all. All these items will still ...
Missing Order From Party
One of your orders didn't attach to your party? No worries! We’d be happy to move it over for you! Just send customer service an email (customerservice@tiberriver.ca) with the order #, party # and name listed on the order. Please make sure your guest ...