There could be a few reasons for discrepancies. Most common
are:
Commission is not always 30% of everything you sell.
Things like candles or Tiber swag have a lower commission and business tools
have no commission at all. All these items will still fully contribute to your
PV however, which can make things confusing. You can also double check this
using Order History in back office.
If it seems you are out by about $10-$15 this is most
likely your annual Hyperwallet subscription fee. You can always confirm by logging
in to your Hyperwallet account and taking a look at your transaction history.
If you still are confused about your pay, feel free to reach out to us via email at customerservice@tiberriver.ca and we will investigate it for you.
Commissions are paid out once a month and on the first week of the following month. For example, this month is January, and any orders made this month you will get paid on the first week of February, Februarys orders are paid out in March, etc. On ...
If you are having issues with claiming your Host Rewards there could be a few reasons for this: Your party does not yet meet the needed $250 retail total (tax, shipping and gift cards are not eligible to contribute). You can double check orders ...
The resource centre is a wealth of information. For common inquiries such as commission, host rewards and back office we often refer to these 2 sections of the resource centre Show Me The Money & Back Office Training: For any answers or inquires that ...